Our normal policy: Exchange Only
You can request an exchange within 7 days of delivery. Size changes, design changes and personal preference changes are allowed.
Condition and documents
Jewellery must be unused and unworn. A valid purchase invoice is required. Original packaging is preferred, but not mandatory.
Return shipping
For exchanges due to size, design or personal preference, the customer is responsible for return shipping costs.
Damaged, defective or incorrect deliveries
For verified damaged, defective or incorrect products, Rishika Jewellers covers the applicable return shipping costs and provides a free replacement or another appropriate remedy. Contact us with your invoice/order reference and details of the issue so our team can help.
How to request an exchange
Contact us within the 7-day window with your purchase invoice, product reference and reason for the exchange. Our team will explain the return arrangements and help you identify the replacement design. Do not post personal order details publicly.
+91 8306804663
contact@rishikajewellers.com
Your rights and the separate buyback programme
This normal exchange policy does not restrict applicable consumer rights. The Lifetime 60% Buyback Guarantee is a separate benefit, with its own confirmed conditions; it does not replace the exchange process.